Returns and Exchanges
What is your returns policy?
We offer a 30-day return period on all orders, excluding items purchased from our Archive Sale. To be eligible, returns must be made within 30 days of delivery and items must be unused and in their original packaging. Both returns and exchanges are
How can I lodge a return or exchange?
To lodge a return or exchange, simply submit a request through our online returns portal and select the correct portal based on your location. Enter your order number (found in your order confirmation email) and email address, then click ‘Get Started
When will I receive my refund or exchange?
Once your items arrive back to our warehouse, we'll check they meet our Returns Policy (unused and in original condition). This can generally take up to 10 business days. For any questions, or if you're experiencing delays, please reach out to custo